Question 1

When will I be able to login to the Perchwell system?

Accepted Answer

Baldwin REALTORS® MLS will start a parallel period April 6, 2026 where 1 of 3 groups will receive access to the Perchwell system. Group 2 will gain access May 4, 2026, and Group 3 will gain access June 1, 2026. Groups were created to allow BR MLS and Perchwell staff to give the most attention to newly onboarded members and have been chosen by office. Click here (https://546d8e5d-30d8-4e37-a788-3c49098444fc.filesusr.com/ugd/d752df_b0231c8ee58f4713b72f57968017fff1.pdf)to see which group your office is in. During the parallel period you will be able to login to both systems however, listing maintenance will only be available in Paragon until the full conversion August 6, 2026.

Question 2

How were the Parallel Groups Selected?

Accepted Answer

The BR MLS membership was divided into three groups for the parallel onboarding process. The first group consists of offices who currently have individuals who are giving their time to serve on the BR Association and BR MLS Board of Directors. Groups two and three were randomly selected through an AI process. Click here (https://546d8e5d-30d8-4e37-a788-3c49098444fc.filesusr.com/ugd/d752df_b0231c8ee58f4713b72f57968017fff1.pdf)to see which group your office is in.

Question 3

Will training be required before I can login to the Perchwell system?

Accepted Answer

Yes. Every MLS participant and Administrator will need to complete a basic online Perchwell training session before they will be allowed to login to the new Perchwell system.

Additional details will be available as we get closer to the parallel period.

Question 4

Will all listing history be brought over to the Perchwell system?

Accepted Answer

Yes, BR has listing data starting in 2006 and all listing history will be brought over to the new Perchwell system. Please keep in mind that older listings may not contain all the data they do today. The older listings were created in the Navica system where some information might not have transferred over to Paragon, as well as some information was not required or being asked for.

Bottom line is all the listing data will be transferred to the Perchwell system.

Question 5

Will the clients I have saved in Paragon transfer over to the Perchwell system?

Accepted Answer

Yes. Any clients along with their information will be transferred over to the Perchwell system. You will not need to do anything additional for this information to transfer.

If you want complete peace of mind, Paragon allows you to export your clients and their information to store in a file, but please remember this is not necessary or required.

Question 6

Will my saved searches transfer to the Perchwell system?

Accepted Answer

It is too early in the process to know this answer. We are working with the Perchwell staff to make this happen, however, there are several factors and hoops to jump before we will know this answer.

Question 7

What kind of training will be available for the Perchwell system?

Accepted Answer

As we get closer to the parallel period this spring, we will post all training opportunities. There will be in person training at the BR office, online live training, and recorded trainings you can take at your own pace.

Question 8

Will I be able to see my listings in Perchwell during the parallel period?

Accepted Answer

Yes, Perchwell maintains a live feed from Paragon. Any listings entered into Paragon will automatically transmit to Perchwell. However, all listing entry and maintenance must be done in Paragon until the official cutover to Perchwell August 6, 2026.

Question 9

If I setup a client with a saved search in Perchwell, do I need to delete or inactivate their search in Paragon?

Accepted Answer

Yes, if you plan to enable email alerts in Perchwell, Paragon alerts will continue until the final cutover. To prevent your client from receiving duplicate emails (one from each system), you must disable the Paragon search if you activate the Perchwell search.

Please note: Perchwell alerts are off by default. You can safely set up the search in Perchwell now and simply leave the alerts disabled until you are ready to make the switch.

To stop notifications in Paragon from the Paragon Homepage click on Contacts, then View or  Manage Contact, then click on the contacts name. On the menu on the left side of the screen click on the search you wish to inactivate or delete click on Remove Search and select Remove Search from Contact or Delete.

If you need help, please contact the BR MLS Department at 251-270-0328.

Question 10

What tools will be available in the Perchwell system during the parallel process?

Accepted Answer

When you get access to Perchwell system during the parallel process you will be able to do the following:

- Search the live MLS database.
- Save searches
- Connect a saved search to a client for automatic email updates
- Email or text clients listings
- Pull detailed market analytics to share with your clients
- Run CMAs and all reports available in Perchwell
- Utilize third party applications such as CRS, ShowingTime, and RPR
-Utilize the Perchwell mobile app for you and your clients

Question 11

What tools will NOT be available in Perchwell during the parallel period?

Accepted Answer

Listing entry and maintenance will not be available in Perchwell during the parallel period. Entering and maintaining your listings must be done in Paragon until the final cutover August 6, 2026.

Question 12

How will this change affect my IDX or other data feeds?

Accepted Answer

Your IDX and other data feeds will remain operational during the transition. We will share updates and provide support to ensure a smooth shift to Perchwell's data services.

Question 13

Will my integrated tools be available with Perchwell?

Accepted Answer

Yes. Most existing integrations will remain available with Perchwell, with vendor coordination in place to support a smooth transition. If any member action is required, we will provide clear guidance throughout the transition.

Perchwell Conversion FAQs